Shipping Policy

Thank you for shopping with Himritva. We strive to provide a smooth and reliable shipping experience and ensure your orders are delivered safely and on time.

Shipping Coverage

Himritva currently delivers products across India. We work with reliable shipping and logistics partners to ensure timely and secure deliveries.

Please note that delivery availability may vary depending on your location and serviceability of pin codes.

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Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Some products may be made-to-order or require additional preparation time. In such cases, the estimated processing or dispatch timeline will be displayed on the relevant product page.

Orders are processed and shipped from Monday to Saturday, excluding Sundays and public holidays.

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Estimated Delivery Time

Once dispatched, orders are typically delivered within:

• Metro Cities: 2–5 business days
• Non-Metro Cities: 4–8 business days
• Remote Locations: Delivery timelines may vary

Delivery timelines are estimates and may occasionally be affected by:

• Weather conditions
• Public holidays
• Logistics delays
• Natural events
• High order volume periods

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

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Order Tracking

Once your order has been shipped, you will receive:

• Shipping confirmation email
• Tracking details
• Order tracking information

Please allow up to 24–48 hours for tracking information to become active.

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Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened:

1. Refuse to accept delivery if possible.
2. Contact our support team immediately.
3. Share your order number and photographs of the package.

We will investigate the issue and provide an appropriate resolution, including replacement or refund where applicable.

Contact us at:

Email: admin@himritva.com
Phone: +91 8091909293

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Delayed Shipments

If your shipment appears delayed beyond the estimated delivery timeline, please contact our customer support team with your order number.

We will coordinate with our logistics partners and provide updates regarding your shipment status.

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Lost Shipments

If a shipment is confirmed lost during transit, Himritva may, at its sole discretion:

• Reship the product (subject to availability), or
• Process a complete refund

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Delivery Attempts

Our logistics partners generally make multiple delivery attempts before returning the shipment.

If delivery cannot be completed because:

• Customer is unavailable
• Incorrect address is provided
• Phone number is unreachable
• Delivery instructions are incomplete

the shipment may be returned to origin.

Additional shipping charges may apply for re-shipment requests.

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Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout.

Himritva shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

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Delivery Disputes

If your order is marked as delivered but has not been received, please contact us within 48 hours of delivery status confirmation.

Please include:

• Order number
• Registered email address
• Delivery issue details

We will work with the shipping partner to investigate and resolve the issue.

Claims raised beyond this period may limit our ability to investigate with the logistics provider.

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Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment completion.

Promotional offers such as free shipping may be available from time to time.

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Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Cancellation Policy.

Please refer to that page for complete details.

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Contact Information

For shipping-related questions or concerns:

Business Name: Himritva Organics
Email: admin@himritva.com
Phone: +91 8091909293
Registered Address: 162, Shyam Nagar, Dharamshala, Himachal Pradesh 176215

We appreciate your trust in Himritva and are committed to making your shopping experience smooth and reliable.